Our health charter
Come to ski with Val Thorens Immobilier in complete serenity!
REFUND YOUR STAYWe guarantee you the refund of your stay in case of COVID-19.
Val Thorens Real Estate agrees to reimburse you, until the last minute, if:
- One of the participants of your stay is sick from COVID-19 at the time of the stay and you can no longer come
- You live in an area with travel restrictions due to COVID-19 at your departure
- The resort of Val Thorens can no longer accommodate you for your holiday because of COVID-19
YOUR ARRIVAL AT VAL THORENS IMMOBILIERWhen you arrive at the agency, everything is put in place to organize your arrival in the best conditions:
- Pre-Check-in possibility
- Limited number of people at the agency for reception procedures
- Compliance with barrier gestures (mandatory mask, hydro alcoholic gel available, social distance,...)
- Disinfecting your apartment keys and loan equipment
YOUR APARTMENTTake relaxed possession of your apartment.
Our cleaning teams are professionals.
- Implementation of health authorities' recommendations
- Mandatory wearing of masks and gloves for anyone working in the accommodation
- Enhanced disinfection of all contact points
- Enhanced aeration
- Provision of disposable bed protectors at the reception.
Download here "Our Charter of Health Commitment"